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Terms of Service

Rules for using PawClaw.ai, launching AI agents, paying for infrastructure, and working with external models and channels.

Updated July 27, 2026

PawClaw.ai

Managed infrastructure

PawClaw.ai deploys and manages separate agent instances.

Separate balances

Deployment and paid AI use are tracked separately.

User control

You manage permissions, connections, and critical agent actions.

1

What PawClaw.ai provides

PawClaw.ai is a managed platform for installing, running, and administering OpenClaw and Hermes Agent instances. It provides compute infrastructure, instance management, access to supported AI models, and messaging integrations.

OpenClaw and Hermes Agent are independent third-party software projects governed by their own licenses and terms. PawClaw.ai provides a deployment and management layer and does not claim ownership of those projects.

2

Accounts and access

You use PawClaw.ai through an email and password account. You must provide accurate information, protect your password, and prevent unauthorized account access.

You must be legally able to enter into agreements and use the service under the laws that apply to you.

3

Agent installations

  • Each installation creates a separate agent instance in an isolated environment.
  • Actual launch time depends on the agent, infrastructure capacity, and third-party services.
  • Concurrent instances, regions, and resources may be limited by platform settings.
  • Deleting or recreating an instance may permanently remove its files, memory, history, and local configuration.
Save important files before deleting or recreating an agent. Backups are guaranteed only when the interface explicitly says so.
4

Balances, prices, and payments

Your monetary account balance pays for deployments and other platform services. The deployment price comes from the current PawClaw.ai configuration and is shown before confirmation.

AI balance is tracked separately for paid model use. Costs depend on the selected model and actual usage. Free models and quotas may have monthly, rate, and availability limits.

  • The amount you confirm in the interface is the price of that operation.
  • When the platform records a deployment failure before completion, the reserved deployment charge may be returned to account balance.
  • Unused internal balance is not a bank deposit and is not automatically cash-redeemable unless required by law or payment-provider rules.
5

AI models and outputs

AI responses, files, and actions are probabilistic and may be incomplete, inaccurate, or wrong. PawClaw.ai does not guarantee factual accuracy, fitness, or a specific result.

Review important outputs before publishing, sending, paying, or using them in legal, medical, financial, or other consequential decisions.

Agents may act in connected services within the permissions you grant. You are responsible for permission scope and approval of critical actions.
6

Channels and third parties

Agents may connect to Telegram, WhatsApp, Discord, Slack, web interfaces, AI providers, payment systems, and infrastructure providers. Their own terms and restrictions continue to apply.

PawClaw.ai does not control third-party availability, API changes, blocks, or policy decisions.

7

Acceptable use

You must not use PawClaw.ai or its agents for:

  • illegal activity or infringement of third-party rights;
  • spam, phishing, fraud, malware, or security circumvention;
  • unauthorized access to accounts, systems, data, or infrastructure;
  • excessive load or interference with the service or other users;
  • high-risk automated decisions without appropriate human oversight.
8

User data and secrets

You retain rights in your files, instructions, messages, and outputs to the extent permitted by law and third-party model terms.

You confirm that you may provide the service with the data, API keys, bot tokens, and settings you submit.

9

Availability and changes

We may update agents, features, prices, limits, models, channels, and infrastructure. Material terms changes are posted here with a new update date.

The service is provided without a guarantee of uninterrupted or error-free operation.

10

Suspension and termination

Access may be restricted for terms violations, security threats, unpaid charges, resource abuse, or legal requirements.

You may stop using the service and delete agent instances. Contact support to request account and related data deletion; active instances may need to be removed first.

11

Warranty, liability, and contact

To the extent permitted by law, PawClaw.ai is not liable for indirect loss, lost profit, lost data, AI outputs, user actions, third-party services, or communication failures.

Nothing here limits consumer rights or liability that cannot legally be excluded. Contact hello@pawclaw.ai with legal questions.

PawClaw.ai

Questions about these terms?

Contact us to clarify how these rules apply to your agent.

Contact us