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PawClaw.ai support

Get help deploying your agent and resolving issues

Describe the situation as precisely as possible, from OpenClaw or Hermes setup to billing, channel connections, or AI model behavior.

Email support

One support address: hello@pawclaw.ai

Deployment and setup

Agent installation, first login, Skills, MCP, and messaging channels.

Billing and AI balance

Deployment price, balance top-ups, and paid AI model usage.

Security and data

Account access, connections, secrets, and environment deletion.

What to include in your request

These details help us reproduce the issue and give you a useful answer faster.

  1. 1Your PawClaw.ai account email and agent name — never your password.
  2. 2What you did, what you expected, and what happened instead.
  3. 3The approximate time and the steps immediately before the issue.
  4. 4A screenshot or error text with API keys, tokens, and personal data removed.

The answer may already be here

Check common questions and service policies before contacting us.

Frequently asked questions

Answers about setup, models, channels, and billing.

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Terms of service

Rules for accounts, billing, and service use.

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Privacy policy

How account data and support messages are handled.

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Ready to get started?

Open the dashboard, choose OpenClaw or Hermes, and deploy your AI agent.

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